This document serves as a guideline to gather feedback from members that went through the onboarding process or were part of the community in the past. The holy grail is to know what the community can do better to keep the members engaged and grow in numbers to have as big impact as possible πͺ
Assumptions π€
Introduction to EA
- The new members are not proactive themselves to search for information βΒ / β
- The new members are shy/wonβt contact older members themselves βΒ / β
- The new members donβt understand how to help βΒ / β
Help in Projects
- The new members donβt easy visibility into how they can help in projects βΒ / β
- The projects are not planned easily enough for new members to join βΒ / β
- The tasks in projects are not clear enough for new members that want to help βΒ / β
Engagement
- The new members are not provided with good onboarding/start to be engaged βΒ / β
- The new members are not kept engaged by older members βΒ / β
- The new members are not motivated to provide feedback themselves βΒ / β
Questions to Ask β
Introduction to EA
- Can you please walk me through your experience when you started with our community? βΒ / β